I. General

RedGecko GmbH, Paul-Lincke-Ufer 20-22, 10999 Berlin, Federal Republic of Germany (hereinafter referred to as “RedGecko GmbH”, “we” or “us”) processes personal data of visitors of our website https://www.magnalister.com (hereinafter referred to as the “website”) and users of our services (hereinafter referred to as “users ” and” you “). Personal data means all data that refer to your person, e.g. name, address, e-mail addresses, user behavior. In the following we inform about the collection of personal data when using our website.

This Privacy Notice describes how we as controller process your personal data and other information in accordance with data protection laws, in particular within the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, “GDPR”).

Information on the use of cookies can be found below under IV. – Cookie-Setting and Cookie-Usage / Collection and Processing of Personal Data and on our Cookie Information Page.

II. User Account

If you create a user account on our website, you will be asked to provide the following personal information about you:

  • Company Name
  • Title, First Name, Surname (Contact Person)
  • Country, Street, Zip-Code and City Ort (Registered Office)
  • VAT Number
  • E-Mail Address
  • Telephone Number
  • Fax Number
  • Payment Information (e.g. Credit Card or Bank Account) to settle chargeable services provided by us

We process such personal data for the purpose of providing our services for you. Providing such personal data is voluntary. However, without providing such personal data, you will not be able to create a user account. The legal basis for the processing of such personal data is the contract on the use of the website, respectively our service contract concluded with you (Art. 6 (1) lit. b GDPR).

III. Newsletter and Advertising

If you register for our newsletter and consent to the receipt of newsletters and the processing of your email address for this purpose, you will be asked to provide your e-mail address. We will use your e-mail address for regularly sending you newsletters regarding product news, promotion and general information about Ecommerce. Providing your email address is voluntary. However, without providing your e-mail address you will not receive newsletters. You can withdraw your consent to the transmission of the newsletter at any time without giving reasons and unsubscribe from the newsletter. You can declare the withdrawal by clicking on the link provided in each newsletter e-mail, by e-mail to support [at] magnalister.com or by sending a message to the contact details stated in the imprint. The legal basis for the processing of your personal data for sending newsletters is your prior expressed consent (Art. 6 (1) lit. a Art. 7 GDPR).

IV. Contact us via our live chat (Tawk.to)

You can contact us via our live chat. For this, we use Tawk.to, which is a live chat software retrieved via a script in the source code of our website as well as in our plugin. When using our live chat, you are automatically using Tawk.to’s services. Tawk.to collects the following data:

  • chat history
  • IP address during the time of your chat
  • country of origin

This data is exclusively collected to protect, improve the quality of the product, support our customers, as well as create internal statistics. The above named data can be saved to enforce, exercise or defend legal claims. After the general limitation period ends, this data will be deleted. Purpose and scope, processing and use of this data through Tawk.to as well as your rights and configuration options to protect your privacy can be found in the privacy policy of Tawk.to: https://www.tawk.to/privacy-policy

V. Cookie-Setting and Cookie-Usage / Collection and Processing of Personal Data

Cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you use and which send specific information to the party that sets the cookies. Cookies cannot execute programs or transmit viruses to your computer. They help make our internet platform more user-friendly and efficient in whole. For detailed information on setting (storage) and use of cookies and the associated collection of personal data when visiting our website, see Cookie-Information.

With your consent, we may use your personal data to use it to determine your geographic location so that we can provide location-based services to you. The legal basis for the use of the this purpose are our legitimate interests (Art. 6 (1) lit. f GDPR) which are the following: Maintaining the performance, stability and security of the our services (e.g. reducing the latency of magnalister’s data synchronization), simplifying the use and analysis of usage, trends and activities associated with our website to make our website more user-friendly and effective overall. To compensate local costs which might differ from area to area.

VI. Transfer of Personal Data to Third Parties

RedGecko GmbH may engage external service providers who act as data processors of RedGecko GmbH to provide certain services to RedGecko GmbH, such as: website service providers or IT support providers. When providing such services, these external service providers may have access to and / or may process your personal data. Pursuant to Art. 28 GDPR, these external service providers are contractually obliged to take appropriate technical and organizational security measures to safeguard personal data and to process personal data only as instructed.

RedGecko GmbH may also transfer your personal data to law enforcement agencies, government authorities, legal counsel and external consultants in accordance with applicable data protection laws. The legal basis for such processing is to comply with any legal obligation that we are subject to or have legitimate interests, such as the exercise or defense of legal claims.

VII. International Transfer of Personal Data

The personal data that we collected or received from you about you may be transferred to and processed by recipients which are located inside or outside the European Union and European Economic Area and which do not provide for an adequate level of data protection. To the extent your personal data are transferred to countries that do not provide for an adequate level of data protection from an EU law perspective, we will base the respective transfer on appropriate safeguards, such as standard data protection clauses adopted by the European Commission. You can ask for a copy of such appropriate safeguards by contacting us under the below stated contact data. The access is limited to recipients with a need to know.

VIII. Data Security

RedGecko GmbH maintains up-to-date technical and organizational measures to ensure the security of data processing, in particular to protect your personal data against dangers in data transfers as well against disclosure to third parties. These measures will be adapted to the state of the art, the protection of personal data and the risks to your rights and freedoms. Insofar as third parties act as processors for us, we ensure the up-to-date technical and organizational measures at such processors to ensure the security of data processing.

IX. Data Storage

Your personal data will be retained as long as necessary to provide you with the requested services. If we no longer need to use your personal data to comply contractual or regulatory obligations, we will remove it from our systems and records and / or take steps to properly anonymize it so that it can no longer be identified from it unless we need must keep your personal information, including personal information to comply with any legal or regulatory obligations to which we are subject, e.g. statutory retention periods resulting from the commercial code or tax laws or when we need data to obtain evidence within the statutes of limitations.

X. Your Rights

If you have declared your consent for any personal data processing activities, you can withdraw this consent at any time with future effect. You can declare the withdrawal by e-mail to support [at] magnalister.com or by sending a message to the contact details stated in the imprint. Such a withdrawal will not affect the lawfulness of the processing prior to the consent withdrawal.
Next to the information obligations of us, you have the following rights with respect to the personal data concerning you:

  • Right of Access,
  • Right of Rectification,
  • Right to Erasure („Right to be forgotten“),
  • Right to restriction of processing,
  • Right to object to processing,
  • Right to data portability.
  • You also have the right to lodge a complaint with the competent data protection supervisory authority. To exercise your rights, please use the contact details under X. below.

XI. Responsible Controller

Controller pursuant to Art. 4 para. 7 EU GDPR and addressee of your rights is RedGecko GmbH, Paul-Lincke-Ufer 20-22, 10999 Berlin, Germany, represented by Semira Stark ad Peter Mähner, Phone: + 49 (0) 30/120 76 74 12 / Fax: +49 (0) 30/120 76 74 19 / E-Mail: privacy [at] magnalister.com (see also our imprint).

Our data protection officer can be contacted as follows: Email: privacy [at] magnalister.com

When you contact us and our Privacy Officer, the data you provide (your e-mail address, your name and telephone number if applicable) will be stored by us to answer your questions. We delete the data after storage is no longer required, or limit the processing in case of statutory retention requirements.

This Privacy Policy applies from 25 of May 2018.